Privacy Policy

This Privacy Policy explains how and why Upwork collects, uses, and shares personal information when you interact with or use our Site or Service. It also includes any information Upwork collects offline in connection with the Service, which we may combine with information from the Site and Service. By reading this Privacy Policy, you will understand your privacy rights and choices.

When we say “Upwork”, we mean Upwork Global Inc., and any of its affiliates, including Upwork Payments, Inc. When we say “Site”, we mean www.upwork.com, and when we say “Service”, we mean the Site plus any websites, features, applications, widgets, or online services owned or controlled by Upwork and that post a link to this Privacy Policy.

As part of the Service, Upwork provides a marketplace which results in platform information pertaining to different parties to an interaction. Users of the Service may be Clients, Freelancers, or Agencies, or Site Visitors (as each is defined in the User Agreement). This Privacy Policy applies to Upwork’s processing of personal information of Users where Upwork determines the purposes and means of processing. It does not apply to processing of information by Users themselves, who may be controllers of the personal information they access through the Service. For information about how Users process your personal information, please contact them directly.

Accessibility: This Privacy Policy uses industry-standard technologies and was developed in connection with the World Wide Web Consortium's Web Content Accessibility Guidelines, version 2.1. If you wish to print this policy, please do so from your web browser or by saving the page as a PDF.